How to Order 購物流程

CUSTOMER

I want to buy this teapot. Here is my address. 我想要这把壶,这是我的地址。

SHIHA

We send you total price and a payment link。总额和支付链接发给您。

SHIHA

We ship the teapot ASAP after confirming payment. 收款后立刻发货。

1. Inform us 聯絡我們

  • Item you want to buy 商品名称
  • Shipping Address 收货地址

2. Make Payment 支付

We send you payment link according to your choice of payment. PayPal “BuyNow” also be available. 請選択支付方式。 我們发送支付链接。 也可以利用下面贝宝Buy Now 键 。

3. Ship Item 发货

As soon as we confirm your payment, we ship the item to you by Japan Post EMS. 我们收款后及时发货。

Payment Options 選択支付方式

If Aplipay is preferable, let us know. 如使用支付宝支付,请给我們聯絡 。

Contact 联系方式

Contact Form
Face Book Chat
Instagram Chat
微信: shihatea
聯絡我們

Pricing (Invoice is sent in JPY) 标价金额为日元

Price of items are shown in Japanese Yen (JPY) . Invoice (PayPal or credit card) is sent in JPY. It will be converted to your default currency in the system as you set.
For customers’ convenience, USD and RMB are also shown as references, however due to change of exchange rate, it cannot always be corresponding to JPY. We appreciate your understanding.

标价金额为日元(JPY)。因汇率实时变动,网页网店表示的美元及人民币价格仅为参考价格,以支付时的汇率为准。 贝宝及信用卡链接中的标价单位也为日元。付款时系统表示顧客国家货币价格。

Shipping Fee (Based on actual weight) 邮费

If you order more than 2 items, we calculate actual cost based on the weight. The following table shows shipping charge in Japanese Yen (JPY) with class ID.

具体邮费请参照邮费编号查看下表。购买两件以上商品的,商家按实际费用计算。

Class Asia Oceania 
North America 
Central America 
Middle East
Europe South America
Africa
A(5) 1400 2000 2200 2400
B(6) 1540 2180 2400 2740
C(7) 1680 2360 2600 3080
D(8) 1820 2540 2800 3420
E(9) 1960 2720 3000 3760
F(10) 2100 2900 3200 4100
G(12) 2400 3300 3650 4900
H(15) 2700 3700 4100 5700
I(17) 3000 4100 4550 6500
J(20) 3300 4500 5000 7300
K(25) 3800 5200 5800 8800

Shipping Company 物流公司

As of April in 2020, Japan Post temporary stop the service to some countries due to Covid-19. We use DHL or other forwarders. We will select best one for you.

Items are sent by EMS, which is Japan Post’s service.
物流起用的是快捷安全的日本邮政(EMS)

Japan Post EMS Tracking

Terms of Sale 销售条款

Refund request is accepted only if not as described.  Please request within 1 week after parcel received. Any product you return must be in the same condition you received it and in the original packaging.
如货物与页面描述不符,请与我们联系。我们将为您尽快处理。如需退货请在收到货物后7天内申请,且所退货物不能影响该货物的二次销售。

Return Policy 关于退货

Refund request is accepted only if item is damaged or defective on arrival. Please request within 1 week after parcel received by email. Please inform your name and reason for return. Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt. 退换货条件:买家收到货物发现有质量问题或破损(请立刻联系我们)退换货申请应在签收货物后的一周内完成。

Import duties, Taxes 进口关税

Ordered items are shipped from Japan. Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to buying.
货物从日本寄出,进口关税由买家承担。